Am I the only one who thinks this is crazy to be placing emails like this, on a public forum, which will end up on Google and searchable with a few keywords such as 'contact BA CEO'. No wonder they've been closed down. You might as well just forget about going to customer services - just email the CEO instead. Everyone. All do it. What could possibly go wrong?

We never think things through on here. By all means DM this info, but don't put 'last resort' emails on a public discussion.