Originally Posted by
auorab
Regardless, due to arriving so late, the next flight out would have would have still put us in SFO more than 4 hours late.
hughw - I feel like I laid everything out fairly clearly in my emails, and they are just saying no without any explanation to why they are saying no, so I don't even know what to push back on.
They are saying "
The flight in question did not originate in an EU signatory state; the European Regulation EC261/2004 is therefore not applicable to this case, as United is a U.S. flagship carrier and not an EU Community carrier."
Auorab --- They said they considered the case closed and wouldn't budge. With the help of reading some stories and forum communications on Elliott.org
https://www.elliott.org/?s=eu+261 and finding personal email information of Air Canada executives, also on elliott.org,
https://www.elliott.org/company-cont...ited-airlines/. I escalated the request directly to Twyla Robinson, Air Canada Director of Customer Care and International Operations, and they finally gave in...I would be happy to share the email I sent to Ms Robinson if you would like me to PM you.