Originally Posted by
petter2
Seems like neither
[email protected] (bounced) and
[email protected] (no response) are working any longer.
Any idea how else to escalate? I'm missing 10.5k Avios for a cancelled flight and called and emailed several times. Do they react to letter before action sent via post?
Have you tried BA Refund Helper on FT. I’ve always found them to be enormously helpful and very quick to respond. I direct messaged them just this week and the issue was resolved in a few hours.