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Thread: Capital One points transfer security delay issues.
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Old Oct 31, 2023 | 7:16 pm
  #70  
ffI
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Originally Posted by Kagehitokiri
is C1 the only one this happens with? does going to a branch work?
anyone had this happen with virgin red xfer?
I had the problem with Amex too - I had set myself (AU) account on my sons Amex card - tried to transfer when C1 failed
That failed too - so I thought it was a EK problem - called them - no use
Called Amex Rewards team - told me EK has an issue with more than 1 Amex rewards attached
I stupidly delinked accounts and tried relinking - did not work

Called Amex for manual process - told me they can only manual process when accounts are already linked!
I finally gave up and sent Chase

"Account linkages are subject to the Emirates Skywards® program Terms and Conditions, which may affect the number of times you can link your Rewards Account per calendar year. If you are unable to link your Rewards Account, please contact Emirates for more information."
This shows up in my rewards option under transfer points - the EK option has this disclaimer

When I tried to link the EK account all the steps went through and then I got this!

It looks like something went wrong.
Please double check the following:
  • Your name on both accounts matches exactly
  • You have entered the correct partner loyalty account number
  • If you are linking to a partner account in the name of an Additional Card Member, the Additional Card must have been issued at least 90 days prior to linking
Try Again

PS
I can tell you trying again does not work x 100 times.
Last edited by ffI; Oct 31, 2023 at 7:24 pm
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