Sorry to hijack this thread, but I have just had, but missed, a "courtesy call" apparently from British Airways who left a voice mail. The number ID was 0121 (Birmingham, UK) and the agent had a slight, but not local accent. I do have one booking for next year, and an outstanding complaint/compensation claim from July this year.
Any thoughts on whether this was legit or not ? Apparently I am to receive an email, but didn't state what the call/email was about.