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Thread: Booking Flights, Rooms, Cars, Cruises, Activities through Chase/cxLoyalty portal.
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Old Oct 30, 2023 | 9:39 am
  #426  
friedablass
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Originally Posted by EkekoBWI
I'd email Qatar the Chase docs, but would be ready to be disappointed with the outcome: you seem to have elected to change flights, which would not qualify for a refund.
To me it seems as if Qatar changed their flight to 24 hours later which didn't work for the OP and therefore they should qualify for a full refund of the seat selections.

The record locator should have been included in the email confirmations from Chase but if not Chase travel should have it on file. Also, how were seats able to be purchased from Qatar without inputting the record online? So at some point that information must have been available.
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