Introduction I find the disingenuous attitude of this property’s executive management to prevaricate the rationale hotel’s refusal to grant a Platinum Elite a. modest Friday afternoon 1:00-1:30 checkout for business reasons entirely unacceptable. Sincere factual denial of a Platinum’s modest request is understandable. When the management states the hotel cannot grant the request as the hotel’s 100% booked status highly unethical communication to a Platinum given today’s inventory for a new reservation offers 10 room type choices today. Nor was I offered an upgrade due to being 100% booked". How may I trust Marriott for instructed Marriott utilization by my frequency of travel? I really would prefer the management to state truthfully if in fact this is the case,"SOrry, but slumming points use at our $1100/night rate doesnt desearve an upgrade nor a two hour late checkout".