Hello,

Has anyone else had this issue and found a workaround?

This is different from the other thread about delays trasnferring miles.

I cannot even use that part of the site because it's requiring to text me a code, but no matter which number I use it says something like "we are unable to use this number, try a different number".

Nothing works. Two weeks ago, I called them. After explaining to a few people I was passed around to, they admitted it's a bug since they started requiring MFA in mid October and they are working on the fix.

It is still broken.

I missed my window to book an award.

Thanks, all