Originally Posted by bocastephen

YYZ T3 this past Monday - the "pre-check" line moved at a snail's pace, although liquids in/shoes on, but laptops out (USA departure), but what was particularly irksome were non-priority customers wandering over to the priority area on their own from the other side of the room, and cutting into the priority line, while the security staff ignored them instead of removing the non-qualified passengers.