Thanks for sharing this… I suspected something like this. Very disappointing honestly and I hope you share this directly or through the Medalia link they are sending out after your stay, so the GM can investigate.

I’ve stayed at FS Bora Bora numerous times over the years but then stopped at some point as the service deteriorated.

In many ways The Brando is clearly the superior resort and often the rates are not that far apart.

FS Bora Bora is owned by PE (Gaw) IIRC, so you can guess what this means in terms of revenue expectations.