I’m all for knocking BA when they get stuff wrong, but comparing LHR with DOH or indeed BA with QR is just childish. They may as well operate on different planets economically.
Why? Both are advertising a premium experience in their higher class of travel. LHR promotes itself as a world class, world leading airport. Yes, both airlines are funded in a different way however that shouldn't stifle the opportunity to compare. Facts of the matter are clear with the hard product, the food and the way it is presented to the end user - me.
The crew's humour and human touch are the only areas for me where BA have it over much of the opposition. It's a pity they are hampered by the management and BA's customer service in not being able to offer the best in a premium product, because Club Suites are now a very good alternative.