Originally Posted by goodeats21

Had a stay post quickly, but wildly incorrectly. Base points of ~ 1,000 points on a ~$1,000 folio. Full service (10 pts per $) property.
Welcome and bonus / promotions seem accurate. Called into Titanium CS and they have escalated to have it corrected. Fingers crossed. Said will be contacted with results "within 7 business days".
Of course, I want to make an award booking and need these points to do so.

I did notice some weirdness on the app for this stay. Check in date kept changing. Was a Sunday thru Friday stay, and noticed at one point app said I checked in on Tuesday, then later said I checked in on Wednesday. Printed folio on checkout was accurate.