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Old Oct 26, 2023, 3:11 am
  #481  
Matt4200
 
Join Date: Sep 2019
Location: Los Angeles
Programs: Hyatt Globalist, Hilton Diamond
Posts: 4,934
Originally Posted by est-gratuite
Sorry I'm new to this...

I just called Hyatt CS to use my club access awards for a 2 night stay and they told me it's confirmed.
I have 3 questions:

1.
Is the award for 1 night only, meaning you have to use 2 awards for 2 nights, or 3 awards for 3 night, and so on ?
Or can you use 1 award for a 10 night stay for example. ?

2.
I don't use the hyatt app....just the desktop website. Any way I can see if the award been properly added to my existing reservation ?

3.
What happens to the award used if I change the reservation to extend the length of nights or change the rate type AFTER applying the award ?


Thanks in advance
1) 1 award is good for 1 stay up to 7 nights.

2) You will not see it on your end.

3) If you modify the reservation online you may need to call in to ensure it’s re-applied.
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