Originally Posted by
est-gratuite
Sorry I'm new to this...
I just called Hyatt CS to use my club access awards for a 2 night stay and they told me it's confirmed.
I have 3 questions:
1.
Is the award for 1 night only, meaning you have to use 2 awards for 2 nights, or 3 awards for 3 night, and so on ?
Or can you use 1 award for a 10 night stay for example. ?
2.
I don't use the hyatt app....just the desktop website. Any way I can see if the award been properly added to my existing reservation ?
3.
What happens to the award used if I change the reservation to extend the length of nights or change the rate type AFTER applying the award ?
Thanks in advance
1) 1 award is good for 1 stay up to 7 nights.
2) You will not see it on your end.
3) If you modify the reservation online you may need to call in to ensure it’s re-applied.