I stayed at this new 53 bedrooom hotel this week, so this may be the first "live" report here...
I booked a redemption the day before for the base room, and on the morning of arrival had been upgraded to an emerald one bedroom suite.
At check in I was asked if I wanted the suite, and said yes. I was then told I couldn't have it until.6pm because the previous guest had a late check out but they would give me another room to use until then..Fair enough. I was then asked if I wanted a late check out, to which I also replied yes. At which point I was told I would have to vacate the suite at midday and they would give me another room for the last 4 hours. Discrepancy aside, three rooms during a one night stay just didn't work for me and I opted to keep the first room for the whole stay. Some may have got a bit more vocal at that stage, and there may indeed be some learning curve for them there, but it was my birthday and I had better things to do
That out of the way, the room I had was a Premium room. Nice corner location on a higher floor, very quiet, lots of natural light, and certainly very good for my one night. Only 9 rooms on my floor and well separated so no noise from other guests. The bed was new of course and firm (great for me). Very large bathroom with super extra fluffy robes. Table and chair was fine for working at in the morning, lots of power sockets including both sizes of USB. Comfy chaise longue. It had a nespresso machine and an interesting wardrobe. No iron and ironing board though. I read a review on tripadvisor where someone didn't like the roboloos - I'm not a fan either but there are probably bigger problems in life...
Pool area on the 9th floor is very nice and not overlooked. There's a gym there too. The interior design is not run of the mill either with some interesting shapes The restaurant already appeared to be busy with business lunches.
The finishes throughout looked to be good, but there are several small changes in the level of the flooring at various points as you move through different sections of the building. Noticeable if you are wheeling a bag.
Welome elite gift was a choice of a drink and a snack, or 1,000 points. I chose wine and petits fours
There's no lounge but I was given 6 vouchers for drinks and 6 for snacks that could be used at either the main restaurant/bar or at the pool bar between certain hours at each. I tried one of the signature cocktails and had the spicy Thai beef salad x2 which was both tasty and a little spicy. Aroy mak!
My booking didn't include breakfast but they threw it in anyway. I didn't partake though as I rarely eat breakfast and had some work to do.
There was also an additional Ambassador welcome gift delivered to the room consisting of a cheese and charcuterie board, various sweets/cakes (yes, macaroons!) together with a bottle of wine.
Honestly the amount of free food and drink was way more than I could have got through, even if I hadn't had other plans and gone out for the evening. What I did try was all very good quality.
It is a very nice hotel. The room was well thought out, very comfortable, quiet, stylish, and perfect for what I needed and how I used it.
Would I stay there again? Yes. The staff seemed plentiful and keen to help, and the main event (the room) worked very well for me. A couple of times interactions maybe felt slightly new-and-by-the-book, but with experience that will soften and this should be a great option in a quieter location than some of the larger hotels. I would say it's a good addition to the Bonvoy stable in Bangkok that will no doubt be full and charging premium rates once it's been discovered.