Upgraded delta blue Amex to gold 6 days ago and DL still showing blue. Even added the gold card to payments (not that that should matter). Can’t get 15% off awards. DL blames Amex and Amex blames DL. Agents totally unhelpful.
Update: I think I figured out the issue. I originally had a DL gold Amex linked to my account. Downgraded a few years ago to blue. Then upgraded last week to gold again. The only Gold that delta can see is the expired one from years ago. Both parties are saying they can’t help. Extremely frustrating.
Last edited by Stgermainparis; Oct 28, 2023 at 12:21 pm