FlyerTalk Forums - View Single Post - Update: Daily Food & Beverage Credit 2022 onwards in the U.S. and Canada
Thread: Update: Daily Food & Beverage Credit 2022 onwards in the U.S. and Canada
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Old Oct 25, 2023 | 9:25 am
  #1365  
jamesteroh
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Originally Posted by serpens
On a recent one-night stay, HGI Philadelphia Center City closed the account and charged the credit card before the restaurant opened for breakfast. Since I hadn't used the F&B credit before the bill was charged, front desk clerk said it was forfeited. "Manager" (in quotes because I have no idea if it was a manager or not) said this is Hilton policy.
Nope you are entitled to it if you used it during the hours it could be used and it was before the stated check out time. I'd compain to Hilton because it's a benefit you earned with your loyalty to Hilton by staying at least 30 nights and it may make them educate the staff on the policy.
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