FlyerTalk Forums - View Single Post - Update: Daily Food & Beverage Credit 2022 onwards in the U.S. and Canada
Old Oct 25, 2023 | 7:48 am
  #1361  
serpens
 
Join Date: Sep 2015
Location: flyover country
Posts: 2,854
Hilton Garden Inn Philadelphia Center City

Originally Posted by smr17
Has anyone ever had a correct bill on check out in the US since the introduction of the F&B daily credit?
[...] Gabriel on South Beach last week and had a few issues:
  • [...]The front desk was adamant that I can’t use the F&B credit on the day of check out. I think it’s clear in the T&Cs that you can, but would like to know others experience.
[...]
On a recent one-night stay, HGI Philadelphia Center City closed the account and charged the credit card before the restaurant opened for breakfast. Since I hadn't used the F&B credit before the bill was charged, front desk clerk said it was forfeited. "Manager" (in quotes because I have no idea if it was a manager or not) said this is Hilton policy.
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