We were told by the ground staff this was due to a technical issue but when it came to claim, BA is now advising that it's weather related.
Originally Posted by
barobson
I have now had my response from BA denying my claim due to restrictions from ATC because of thunderstorms in the LHR area. I can't see why this would have caused such a long delay (almost 22 hrs to the outbound) and also why the live chat said crew sickness!
Originally Posted by
redpalmetto
BA tried this with me earlier this year on a delayed Miami flight, announced as need for standby flight ccrew due to illness, but claimed as weather when I claimed. CEDR found in my favour and BA paid out.
It would seem that lying to the customer has become part of the standard operating procedure to avoid paying out.
They've lied to me too when I asked for compensation. Paid out in full when I went to small claims court.