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Thread: Unable to Select My Seat on STARLUX
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Old Oct 23, 2023 | 8:22 pm
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joer1212
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Unable to Select My Seat on STARLUX
I booked an Alaska award a couple of days ago. The first segment of my trip is on Alaska airlines (economy; EWR-LAX). The second is on Starlux (business; LAX-TPE).

While I was able to select my seat for the first segment of my trip on Alaska's website, I haven't been able to do the same on Starlux's website, despite entering their confirmation code. I keep getting the following error message:

Itinerary not applicable, please contact STARLUX Airlines Customer Service Center (03014)

Is there any reason why I can't select my seat online?
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