Originally Posted by
lowkeyflyer
That's what I thought too, but this is my email exchange with them:
Thank you very much for your inquiry and it is our pleasure to assist you.
We checked the details of your reservation under #XXXXXXX and currently it is booked for 2 adults with King Bed using points. First of all, we would like to re-confirm that the actual number of guests will be 3 adults.
If so, you are required to change the reservation to paid rate. The twin room with rollaway bed is not available for your stay dates, however, let us advise the available room type and rate as below:
Stay dates: XXXXXXXXXXXX
Rate quoted for 3 adults.
1 King Bed, View (42 square meter/ high floor guaranteed)
-JPY 79,968 as average nightly rate (Member 4th night free rate/ room only)
There will be additional of 15% service charge, 10% consumption tax, 1.5% tax on service charge and accommodation tax of JPY 200 per person per night to the above room rate.
Cancellation policy: Cancel by 11:59 PM local time 3 days before the arrival date to avoid 1 night cancellation fee and 1 night fee is required as deposit.
Kindly note that we have not made any changes in your reservation.
Interesting! The email does seem very clear.