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Thread: US DOT Complaint Timeline
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Old Oct 23, 2023 | 5:21 pm
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TWA884
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No personal experience, however:

Air Travel Complaints Process
Filing a complaint with an airline or a ticket agent.
  • DOT requires airlines to acknowledge consumer complaints within 30 days of receiving them and to send consumers written responses addressing these complaints within 60 days of receiving them (30 days for disability-related complaints).
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