FlyerTalk Forums - View Single Post - Heart-stopping check-in/ticketing issue 24 hour before flight
Old Oct 23, 2023 | 9:30 am
  #20  
Anonba
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Originally Posted by goldengate
Actually the other flight was later so it would not be a noshow... and in the record it of course said "ready to checkin" and there was a countdown. I checked in at 0:00. Or at least tried to. Also the mobile app continued to show my old flight and seats / aircraft for hours after the ticket was reissued, even with a force shutdown and refresh. They definitely have some legendary IT issues and I hope the whole system doesn't come tumbling down one day. I fly a number of airlines and BA's systems seem to be the most challenged.
From what you’ve described doesnt sound like IT issues to me. Human error somewhere which meant the ticket wasnt reissued, would mean online check in wouldnt be possible.
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