Originally Posted by theroz

even thou we had AA issued tkts this is something that should have been done once "War" was declared at a min once they flew the 167 back to LHR on 10/11 (or 11/10 depending where one is based) better late then never or at least they should have said OK you can change a TLV-LHR-NY to say ATH-LHR-NY and the TLV-ATH is on your dime. Telling he customer we will let you cx your return for a refund just doesnt cut it as they are licking their lips at selling you a very expensive 1 way tkt from XXX-LHR-NY. I understand it takes time to work out arrangements with other carriers especially non-OW, but theres no excuse for not allowing a different starting city and letting the customer get there on their own dime