FlyerTalk Forums - View Single Post - Using Global Upgrades on Delta (GUCs) post 2/1/2022 Changes
Old Oct 21, 2023 | 8:28 pm
  #1397  
Utskicat
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Originally Posted by coke cans and winglets
Well this is interesting, I just booked a multi city LHR-JFK-JAX; ATL-CDG-LHR through Delta for 4 weeks from now. LHR-JFK is VS metal, ATL-CDG-LHR is AF metal, opted for the CDG layover since it was $600 cheaper than a nonstop ATL-LHR flight. I booked premium economy for all legs. This is an interesting one though, so I found this itinerary on Google Flights and booked through Delta. For some reason though, the LHR-JFK-JAX was all DL coded, but somehow the ATL-CDG-LHR is VS coded. I booked through DL (and ticket shows 006 stock), yet half of my segments are on AF metal, and those segments are VS coded. Never seen anything like this before. I call DL though to apply a GUC to the AF legs since according to ExpertFlyer there is space for a GUC business class upgrade. Well, there is indeed space, but they can't apply it since it's somehow VS coded. I'd really like to use a GUC on this since it's an overnight flight but I've never seen anything like this before. The Diamond agent and global ticketing department had also never seen anything like this either. Any suggestions on how to handle this?
They are correct. You can only use GUCs when VS is involved if flight number is DL marketed and VS operated. You cannot use them for VS marketed anything.

Best bet would be to call back and see if they can book the same flights using pure DL or AF flight numbers and then cancel the other and use it’s ecredit for the new ticket.
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