FlyerTalk Forums - View Single Post - BA denied wife & daughters boarding due incorrect use of Timatic
Old Oct 21, 2023 | 12:27 am
  #27  
BTP
10 Years on Site
 
Join Date: May 2014
Programs: VS Silver (was gold), BA Bronze (was gold for ~10y - how the mighty have fallen!)
Posts: 152
Originally Posted by uanj
There is nothing in TIMATIC that says all travel must be on one PNR or one ticket. Nothing. I am truly disappointed BA staff would be so careless in refusing carriage. People do exactly what the OP organized every day. I have done it countless times.



With all due respect, that's absurd. The legal liability is to ensure the passenger meets entry requirements which are typically referenced in TIMATIC. BA is not free to disregard any documentation that they did not issue. If they are not going to impose more stringent requirements as their own internal policy which go beyond law they must disclose that openly. And I am sure that is not their intent. This is just a dumb mistake.

OP, sorry to hear about your troubles. Hope you get a satisfactory resolution.
Thank you for the response, uanj, and kind words. I agree with you. Let's see how this can best be resolved. In reciprocation to all the FTers taking their time to reply, I will undertake to report in full the final outcome (so others can learn).
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