Originally Posted by
SK AAR
Expecting an award with a partner to be on hold for 1 week is rather optimistic. Leason learned I guess. Just book again or wait for availability to reappear.
It is what AA advertises. So I can't fault someone for expecting it to work.
However, I prefer this quasi-as-advertised option to no holds or only 24 hours, so as long as you handle it knowing it may not work for partners for the full time, it's great.
Originally Posted by
Lookin4Points
Since you have the email documenting the date that the reservation is on hold until, you should call AA web services at 800-222-2377. They can look it up with your expired PNR. If it was all AA then they would be able to reinstate the reservation. Since it is a partner award, they'll have less options.
Originally Posted by
VegasGambler
AA needs to request that the partner make the award space available at the same price. In general this is not likely to happen, and is probably less likely since it's not a OW partner in this case. But I would still ask. If you anticipate a long time on hold just plan for that with something to do while on hold... it doesn't need to be a waste of time.
Agree with both of these. It definitely cannot hurt to ask, albeit with limited expectations.