Originally Posted by
sbiddle
But that's pretty normal for a NZ company. Beyond big telcos like One NZ and Spark that also have some of their call centre capacity overseas most companies are NZ based because so many people seem to dislike dealing with overseas based CSRs.
Yeah I agree, was just basing this off some of my recent experiences on the phone. I guess just being NZ based does not necessarily give you a good command of the language.