FlyerTalk Forums - View Single Post - Hyatt Regency Sonoma Wine Country (Santa Rosa, CA) REVIEW - MASTER THREAD
Old Oct 17, 2023 | 12:30 pm
  #307  
olouie
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Originally Posted by aa4ever
Great - thanks for verifying! It didn't look like it, but given it sounds like this hotel has played games / been sloppy on benefits e.g., parking and they list a "resort fee" wanted to be sure before I made plans requiring use of room till 4!
Did you get the 4pm checkout? Its been a while but last time I stayed here they charged for self parking and denied the globalist 4pm late checkout due to "special circumstances" until I asked for the manager to put their denial in writing so I could take it up with Hyatt corporate. Suddenly they were able to do the late checkout.
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