Originally Posted by mrfussion

This is a bummer with a six figure business extra points balance. Not an amount easy to burn in a short period.

My quick glance and understanding is that any awards need to be ticketed by December 15th. The play would seem to be to book Anytime Awards. Meeting services will still exist to make changes, I assume, one year from the date ticketed. But what changes are allowed? Is it date only? Or if I book a BX6E to London can I change it later to Rome? Same thing can I book some BX1E awards for domestic travel and change the airports later, or will I be limited to date changes only?

They discontinued the Business Extra telephone number (800-457-7072) so unfortunately can't even reach them now via telephone. Will have to try email ...