FlyerTalk Forums - View Single Post - Maison Astor Paris, Curio Collection (Paris) {FRA} (France) (was Astor-Saint Honore)
Old Oct 16, 2023 | 9:46 am
  #169  
ER-One
formerly DreAAmliner
All eyes on you!
5 Years on Site
 
Join Date: Feb 2020
Location: DFW
Programs: AA EXP
Posts: 455
Originally Posted by mreynolds767
How did things work out?
Paris is one area where the listed room occupancy appears to be often firm. Has been true in Paris for many years, some other European cities can be strict on this as well but Paris seems to be the biggest offender.

Given your child is less than 1 year old it sounds crazy to me that you should be forced into a larger room but in Paris I believe it.
I pushed back once, albeit gently, and was met with the same response.
After monitoring periodically, about a week before our stay, there were no Suites left to book online, which i took to imply that my Diamond upgrade chances on check-in were slim. So, instead of just showing up and hoping they would let a crib in the room, i pivoted to Hilton Opera which had a suite available online - so i took my chances.

At check-in at Opera, they told me there no suites available (even though they were online) but they were going to let a crib into the tiny standard room, so i did not push it with the front desk agent and made sure we got a room. But, because I'm not really into getting lied to, I went back down later and spoke to another front desk agent after seeing that the first agent was not there. Got a lot of attitude, even though i was extremely pleasant, and got a suite...

Moral of the story, i think you just have to show up with an infant and plead ignorance.
And, as a side note, i sent the same email to two SLH/Hyatt properties (in Italy) we were also staying at on this trip and they had no issues accommodating a crib in the standard award room.
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