On Friday last week I realised I had a free upgrade voucher that will expire end of 2023. I just called the sales line and input my DM details. A very helpful guy spoke to me, found me a flight to use it on and booked the flight for me. 48 hrs later the upgrade was confirmed. I have zero intention of keeping DM after racking up over 2 million miles in 8 years with them before COVID, as they will never come back to being anything of the former airline I chose to fly with. They will never give lifetime status and are still cutting back in every possible area, when it comes to product and services. The financial hole they are in, is never going to get filled and I honestly cant see them not being merged into another airline in the future.