FlyerTalk Forums - View Single Post - Booking on Expedia, cancellation by BA, small refund so far - need advice
Old Oct 15, 2023 | 3:17 pm
  #2  
Confus
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5 Years on Site
 
Join Date: Nov 2017
Posts: 3,566
What do the T&C of your contract with Expedia state? Not all travel agents refund in full if your flight is cancelled, but this would have been made clear at point of original booking.

Assuming they should indeed be paying you, I’d escalate within Expedia, their customer service should be supporting you as their customer.
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