Originally Posted by dval44

I guess to distill some of my reasoning based on your comments:

1.) for carry-ons, my issue is equal application of the rule. If every single passenger had their carry-ons weighed, I would be more ok with it. But my understanding is that ours were only scrutinized because we had to go up to the check-in desk. Nobody had theirs weighed while getting on the plane, and many didn’t have the “approved” tag. If I’m wrong and they also did weigh everyone’s bag who did self-check in, then I would generally be ok with an evenly applied rule. Is that so? Also, many rollers in biz were the same size as ours. But I didn’t picked them do not sure if they were under 8kg.

2.) CC verification was a mix of bad luck and illogic. I’ve bought many tickets the day of travel, award tickets for family members the day before, etc. and it never triggered. Maybe I was lucky.

I guess I don’t understand the fraud that could have been perpetrated here. Were they worried someone stole both my credit card and my passport, booked a ticket a long time ago, and are now traveling under my identity while simultaneously having access to my credit card apps and email for those receipts? I hit a brick wall of unreason and what I perceived as a bit of a power trip.

3.) All of this, together with the call-in award booking experience and the CDG ground experience made for a really miserable “premium” product. Maybe I’m lucky or something, but definitely ranks dead last. Some of the negativity came in the middle when I didn’t know if my trip was totally derailed. In retrospect, knowing it was an hour or 1.5 hour of hassle with no ultimate impact, it’s less had than it felt at the time.