[QUOTE=Wigg;35662047

Have you selected the seats on your new flights? It implies the system should know this and you would not be charged. If you were charged a second time I would file for a refund via the on-line form.[/QUOTE]

Yes, i selected and purchased new seats on my new flight.
What is the average wait times on call? Twice i was put on hold for more than an hour, tried social media but AC is non responsive..So i went ahead and purchased new seats.