Originally Posted by
Hoppas
<snip>I noticed on the SQ website that there is a page for requesting a refund due to medical or compassionate reasons.
Has anyone had successful experience with this? Otherwise I think I may have made a very expensive mistake!
Originally Posted by
Hoppas
Yeah it’s going to be an uphill battle trying to get any medical documentation.
Is it possible to contact SQ to ask to have the ticket reinstated?
Well, I mean the obvious question to ask is, you do in fact have a legitimate, medical reason, right? I ask because you haven't actually said that it applies to you and your situation, but rather just that you "noticed" SQ has this policy.
As others have noted, if you had a legitimate, medical issue that aligns with SQ's policy, you will likely get the refund without issue. However, if you are just looking for a backdoor way to reverse a "self-inflicted" wound, you will likely be less successful...
Regards