Try submitting the waiver request with documents attached, and avoid mentioning your misunderstanding of the refund amount. If push comes to shove just play dumb about voluntarily accepting the refund amount online.

Otherwise it’ll sound like you’re trying to weasel your way to a full refund having made a mistake.



That thread is a reference on how NOT to approach a situation like this. And it doesn’t really apply in this case because the OP booked directly with SQ.