Here is the requested evidence. I received this PFS email immediately prior to the initial tickets going on sale. Please note the absence of any mention of “reseller” or “platinum” tickets.

Please let me know if I can be of further service, Tony.


Dear [customer]:Thank you again for opting in to the Travis Scott Tickets deal.

All tickets will be going on sale today, August 31st, with each show's sale starting at 10 AM local time in the respective city. This means that tickets will go on sale at 10 AM Eastern, 11 AM Eastern, 12 PM Eastern, and at 1 PM Eastern, depending on the show.

Below are some instructions and tips to help you be successful in purchasing tickets.
Travis Scott Specific Instructions:

• Tickets can be purchased for ANY Travis Scott Utopia Tour Presents Circus Maximus show listed on https://www.ticketmaster.com/travis-scott-tickets/artist/1788754.
• Do not purchase single tickets.
• Purchase tickets that are less than $300 list price. (It's fine if, after taxes and fees, it comes out to more than $300.)
• Ticketmaster won't let you purchase more than 8 tickets per show.

Travis Scott Specific Nice-to-haves:

• If there are GA (General Admission) Floor tickets available, please purchase those.
• Otherwise, try to get the cheapest available tickets.
• Best shows to purchase for are Atlanta and Boston.
• For the later hours (11 AM, 12 PM, and 1 PM Eastern), these cities are best: Dallas, Denver, Las Vegas, Miami, Philadelphia, Detroit, Chicago, Brooklyn, New York, Newark, and Toronto.

Tips for getting setup:

• Use the fastest device and internet connection available to you.
• If possible, make sure all other apps, especially internet-using ones, are closed on your computer/phone.
• Clear your cache.
• Add your billing and card info to your Ticketmaster account for quicker checkout.
• Some banks may flag ticket purchases as fraud, so have a backup credit card if possible in case that happens to you.

Tips for prior to the on-sale time:

• Go to the show page you want to purchase and join the "Waiting Room" at least 10 minutes prior to the event going on sale.
• The queues will be long, but we recommend remaining in the queue with the event you are waiting for, rather than trying to join a waiting room for a different event.

Tips for once you're let into the sale:

• You'll need to move quickly.
• Trying to get a large group of seats together (more than 4) will be much harder than getting a few sets of two seats.
• If you don't get tickets within the first 3-4 minutes, your next best chance is at the 7-8 minute mark, as that is how long you have to purchase, and every 7-8 minutes thereafter.
• Don't be discouraged if it looks sold out. Ticketmaster often releases tickets in small batches, or tickets become available after a failed purchase.
• In order to refresh inventory, there's no need to refresh the page; instead, you can go to [filter > apply filter]. You do not need to change any of the filter settings; just hitting apply filter will refresh the available seats.

As always, please reply to the email if you have any questions.

Thank you.