Originally Posted by
yscleo
I purchased seats on two aeroplan redemption AC flights. Unfortunately we cannot go to the trip due to an urgent family matter.
When I clicked on cancelling the flights, it listed the purchased seats as non-refundable. So it looks like I don't get the money back for the purchased seats?!
Unfortunately that is correct - seat fees are normally non-refundable. If you kept the booking and changed the flights the credit would be applied to the new flights, but no refund.