Originally Posted by
jhurwitz
[...] Both times I filled out the iPad, I had to spend an extra 10-20 minutes at the airport on top of the time I'd already spent waiting for my delayed bag. Of course, making the miles harder to claim might be intentional
I figured the iPad method was to track these things more closely. Having a random stack of paper codes is like having a stack of small value GCs lying around.
Originally Posted by
doublemazaa
[...] I asked for the guarantee miles for the inconvenience and she agreed and had me type my email address into a form on her iPad, though she asked me not to submit it. I waited 10 minutes and gave up, but as I was gathering my companions to leave, I saw my bag moved again and found it next to the baggage service desk. It ended up being 75 minutes between touchdown and leaving the airport. [...]
She asked you not to submit it?
That's unusual?
Originally Posted by
justinbrett
[...] Baggage desk said I’d get 2500 miles but I explained I’m a Qantas Frequent Flyer - she insisted they would credit to my Qantas account. Never heard of that and I’m highly sceptical, although it’s probably something they should be doing as part of oneworld. They have to credit miles for the flight itself anyway. Still I’m sure I’ll get an email giving me a flight credit instead. [...]
Yeah they give you a choice of a flight voucher/credit or miles. The voucher must be for situations like these, amongst others.