Originally Posted by Tofino87

Hi All, have changed dates on an existing ticket a few times for inflows/remaining legs (some have already been flown).

it seems that by doing so, I have been issued with a new e-ticket number, which has an expiry date beyond the originnal tickets expiry date.

I’ve spoken to reps a couple of times about this, who’ve put me on hold and spoken to managers/colleagues to confirm if this is correct and the ticket is, effectively, extended.

I’ve received one ‘yes’ and one ‘no’.

does anyone have experience with this and know what the true answer may be?

I’d hate to be in a position where they’re able to change dates on the ticket for me past the original ticket validity period (12 months), but then a few days beforehand (or at check in), they suddenly say they ‘hey your ticket isn’t actually valid, because we have to go by the originally issued eticket expiry, our phone reps were wrong and now you can’t fly at all’.

thank you