FlyerTalk Forums - View Single Post - Marriott rep: We have no IT Dept.
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Old Oct 11, 2023 | 10:25 pm
  #9  
GulkanaAlaska
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Join Date: Sep 2014
Posts: 41
Originally Posted by rylan
Unfortunately sounds like a typical Marriott IT issue and their helpless customer support agents. Amazing how they have such a dysfunctional system that it locks out customers for 5 days on a whim, so you can't even make new reservations in your account or view/edit/cancel existing reservations etc.
Alas, I'm not amazed at all. The Marriott "system" is terrible at resolving anything that isn't part of their scripted responses.
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