Originally Posted by GinFizz

I think the failure to read the passport is linked to the new UK passport design (similar to newly-issued passports in many countries now) where the chip is no longer in the passport cover, but is now embedded in a thick polycarbonate photo/details 'page'. Seems that higher RFID power is needed to power up the chip (even when I re-registered their machine could not read the chip and they had to enter all details manually ...).