I will add another one.......for the very longest time GCM was outsourced for gate agents/check in staff (except the Station Manager and maybe some other staff).....GCM is now mainline employees doing gate/check-in duties (ramp duties still outsourced). For one flight a day post-COVID it shocks me, but the mainline folks in GCM do an amazing job! The station manager (Kevin) is a great person.