Originally Posted by dhcustom

The delay is more than 3 hrs, within AC's control and not related to safety (in what world is "crew rest" not an operational reason within AC's control? sounds like another way for saying lack of staffing), so you are entitled to (for each passenger):
(1) $300 for inconvenience
(2) food and drink ($40 is the standard for YYZ) plus means of communication
(3) if alternative arrangements require overnight hotel, hotel plus transportation to and from airport

Take the $300 and file a claim with the CTA or with our provincial court. Remember to file a complaint with AC for each passenger before filing a complaint to CTA/ court to see if you can get more "goodwill" credits first. Taking the $300 as "goodwill" does not preclude you from pursuing a claim for the rightful amounts set under the regulations.