FlyerTalk Forums - View Single Post - MVP Gold 100K Tier

Oct 9, 2023 | 1:05 pm

#318

isaacchambers

Join Date: Jan 2021

Location: SFO

Programs: AS Ti, SK Au, Hyatt Globalist

Posts: 1,718

Quote:

Originally Posted by BOB W

I chose the Lounge+ option mid-September and used it to access the AA lounge in terminal A at DEN on Sept. 23. The lounge card was in my wallet on my Iphone 15 and easy to use to access the lounge. Flying home on Oct. 2, the lounge card was no longer in my wallet and not accessible through the website or the app. I called AS and they could see I qualified but could not help me get the card to show in my account.

For no reason that I can explain, the card had been moved to my "Expired Passes" section of my wallet. I moved it back to the active passes and got into the AA lounge once I could show it to the agent. Just a note to anyone that has this problem with their Apple wallet.

I had a valid AL+ pass in my Apple wallet - then dissappeared to "expired". I checked in the app and the lounge card is still there.....any reports that Alaska may be clawing back this benefit to start Jan 1?

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