Originally Posted by
vanillabean
My brother will be flying in from CPH. Is there a website that reflects how busy incoming passport control and luggage carousels are at a given time, based on say arriving flights?
I don't know the answer, but I can tell you that several times I've moved through immigration very quickly via Global Entry, but then the bags take so long that the bulk of the passengers on the flight have joined me at the carousel.
Once you have your bag, the pass through customs is usually very fast. Even if there's a line, it will move swiftly.