Originally Posted by
beachmouse
The ramp worker situation was screwed up enough at VPS this summer that we actually had a station manager come on the pa by the baggage carousel and ask for grace because she only had 3 of the ramp workers she needed that night when 17 was her ‘fully staffed’ level as she reminded everyone to make their Bags On Time claim. Bags eventually came to belt 45 minutes after the door chime. As you don’t normally get someone in charge admitting that kind of labor issue to customers, it was like a plea for help that we were, I dunno, write Delta and ask them to up pay so they could authorize pay somehow to at least hit half staffing levels on a regular basis.
This makes it even weirder because VPS is contract under the wing (and I suspect over the wing as well) she as encouraging people to take an action that was actually costing the contacting company money.
Someone upthread said that the station manager is often a Delta employee to supervise the contractors. If all this is the case, it could very much make sense that the station manager is trying to get movement further up the company to fix the contractor issue.