I’ve wondered the rationale behind this as well. My home station, ANC, has DL staff with as few as 3 flights a day in the middle of winter to as many as 15 during peak summer. My other home, ECP, has Unifi with about 5-7 flights per day depending on the season. I’ve noticed over the years at ECP (Unifi) a decline in friendliness and honestly professionalism - basically just doing the bare minimum to get by. And honestly more rule sticklers. However at ANC with actual DL I’ve started to notice a decrease in training with employees having no clue how to assist with rebooking or use DL Term, etc. Or even through check bags when the system tries to default to short checking. I used to think being at a mainline station would be better in the event of IROPs, but now not as much. To me the only real perk of status anymore is being able to (hopefully) get through on the elite phone lines to someone who can help solve your issue before options dry up.