Originally Posted by
pps197
Thank you for your quick reply (to my post #2008). I presume the point about asking BA to confirm "final answer" is to meet the conditions for going to CEDR (I have to admit all this stuff is unfamiliar to me!). My practical concern is that since it took BA 3 months to reply initially, who knows how long they will take to reply to any follow up question ... so I may get stuck in a loop ?. Should I mention CEDR or just literally ask if this is their final answer? Should I be saying I don't agree? [apologies these must seem like silly questions!]
If it's been more than 8 weeks you don't need a deadlock letter, just go straight to CEDR (assuming you have some evidence of when you first contacted BA)