FlyerTalk Forums - View Single Post - Infant with Wrong Surname on Award Ticket
Old Oct 8, 2023 | 4:07 am
  #4  
SKT-DK
2M
50 Countries Visited
80 Nights
20 Years on Site
 
Join Date: Aug 2005
Location: BKK
Programs: Mucci Chevalier de la Brosse a Cheveux Dore, SK GfL, BA GGL, TG *G, HH DIA, IHG Plat Amb., Hertz PC
Posts: 4,868
Call back and insist they made the mistake. When I (in a moment of autopilot) accidentally put my wife’s first name as surname and last name vice versa on a CX booking, all it took was a helpful agent, a scan of her passport and voila - all done. They can do it easily, question is just whether you find someone competent enough to do so..
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